Wholesale Account Manager (Miami,FL)
Full time @Pollen Tallent in Wholesale Shortlist Email JobJob Detail
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Offered Salary 0
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Location Miami, FL
Job Description
The position works directly with flower wholesalers selling fresh and premium flowers from around the world. The Account Manager will ensure top-quality customer service and products and build long-lasting relationships with the clients.
Key Responsibilities:
- Strategically develop and manage the market to achieve sales targets and increase market share within the floral industry.
- Conduct market research and analysis to identify new business opportunities and trends in the industry.
- Prospect new customers and expand the customer base on a monthly basis, targeting wholesalers, florists, event planners, online floral retailers, and mass market accounts.
- Cultivate and maintain strong relationships with existing and potential clients through regular communication and personalized service.
- Ensure all orders are processed accurately and executed in a timely manner, coordinating with internal teams to meet customer expectations.
- Monitor inventory levels and collaborate with supply chain to ensure the availability of products.
- Create and implement standing order promotions, holiday specials, and seasonal campaigns to drive sales and customer engagement.
- Analyze the effectiveness of promotional activities and adjust strategies as needed.
- Collaborate with the product development team to design and introduce new product lines that meet customer needs and preferences.
- Gather customer feedback and market insights to inform product development and innovation.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
- Conduct regular follow-ups with clients to assess satisfaction and identify areas for improvement.
- Prepare and present sales reports, forecasts, and performance metrics to senior management.
- Use data and analytics to make informed decisions and optimize sales strategies
Requirements:
- Experience in the fresh cut flower industry and proven results in the position.
- Great comprehension of fresh cut flower species and products
- Proficient in the use of current software and communications networks (Komet sales)
- Experience in the management of relationships with clients, marketing and promotion of new floral products, order management, supply management and floral market speculation
- The candidate must possess strong leadership skills, be result driven, excellent time management skills, strong organizational skills, entrepreneurial spirit
- Detail-oriented.
- Able to stay organized and multitask in a fast-paced environment.
- English language domain
Job Type:
Position based out of Miami. (No remote position)
Benefits:
- 401(K)
- Employee discount
- Health insurance
- Vacations
Schedule:
- Day shift (7am to 5pm)
- Holidays
- Monday to Friday
- Weekend availability
